If you are experiencing a lack of network connectivity on your device, please follow these steps to troubleshoot the issue:Check SIM Card: Ensure that your SIM card is inserted correctly into your device and is not damaged. You can try inserting the SIM card into another compatible device to verify if the issue is specific to your device or the SIM card itself. Disable Airplane Mode: Check that the Airplane Mode setting on your device is turned off. When Airplane Mode is enabled, all wireless connections, including cellular network connectivity, are disabled. Network Connection Settings: Verify that your phone's network connection settings are set to automatically search for networks and select Zain manually. This ensures that your device is actively searching for available Zain network signals. Network Mode: Change the network mode on your phone to 3G, 4G, or 5G (depending on the available options). Sometimes, the network mode may not automatically switch to a higher speed network if there is no coverage. By manually selecting the appropriate network mode, you can potentially establish a connection. Check Coverage: Utilize the Maps & Coverage feature in our application or website to check the network coverage in your current area. If the coverage map indicates low or no coverage, it may explain the lack of network connectivity. In such cases, you may need to move to an area with better coverage or wait until you are in a location with stronger network signals. Change Location: To rule out a localized network issue, try changing your location and check if you receive network coverage in different areas. This will help determine if the lack of network connectivity is specific to one place or more widespread. Restart Device: Perform a restart of your device. This simple step can often resolve temporary network connection issues by refreshing the device's software and network settings. If you have followed these steps and are still unable to connect to the network, we recommend contacting our customer support team for further assistance. They will be able to provide additional troubleshooting guidance or escalate the issue if needed. Ensuring that you have a reliable network connection is our priority, and we are committed to resolving any network-related problems you may encounter.