What is the voicemail service?

The Voice Mail service provided by Zain allows you to effectively manage your voicemail messages when you can't answer calls. This service enables you to record a personalized greeting, receive incoming voice messages, and perform various actions to handle your voicemail efficiently.To use the Voice Mail service after setting it up, follow these steps:1. Dial 1700: Call the dedicated number, 1700, to access your voicemail inbox. Upon connecting, you will receive a notification message informing you if there are any new or old messages.2. Listen to messages: Follow the provided prompts to listen to your voicemail messages. You will be able to hear the voice messages left for you by callers.3. Edit voicemail: If applicable, you can customize your voicemail settings, such as your welcome message or other preferences. During the call, follow the instructions to edit and update your voicemail settings as desired.4. Explore options: While accessing your voicemail, you will be presented with various options. These options may include forwarding messages, saving them, or deleting them. Listen carefully to the available options and select the appropriate action based on your requirements.To cancel the Voice Mail service, dial the cancellation code ##002# from your phone. This will deactivate the service, and you will no longer receive voicemail notifications or have access to your voicemail inbox.It's important to note that the voice mail service costs SAR 0.25 per minute. This charge applies when you access your voicemail, listen to messages, and perform any actions related to managing your voicemail inbox.For further assistance or more information about the Voice Mail service, feel free to contact our dedicated customer service team. We are here to address any concerns or inquiries you may have and ensure a smooth experience with our services.