If you are encountering difficulties in sending SMS messages, please follow the steps below to troubleshoot the issue: 1. Check Line Connection: Ensure that your mobile line is properly connected and has an active network signal. If you are in an area with poor network coverage, try moving to a different location to improve signal reception. 2. Verify SMS Center Number: Make sure that the SMS center number is set correctly. The SMS center number for Zain is typically set as 00966590100880 or +966590100880. Double-check the SMS center number in your device's settings to ensure it matches the provided number. For iPhone Devices: - Dial **5005*7672*00966590100880# to set the SMS center number. For Android Devices: - Go to Settings, then locate the SMS Center option. - Add the SMS center number as 00966590100880 or +966590100880. 3. Check SMS Barring Status: Ensure that there are no restrictions or barring settings enabled on your device that may be preventing the sending of SMS messages. Dial the unbarring code #33*1234*16# to remove any potential barring on sending local SMS messages. 4. Troubleshoot Android or iOS Specific Issues: If you are unable to send SMS messages to the number 959 or other short code numbers, follow the steps below: For Android Devices: - Go to your device's Settings. - Navigate to Application Manager. - Find the Messages app and select it. - Check the Permissions settings and ensure that the necessary permissions for sending SMS messages are allowed. For iOS Devices: - Send a premium text message and select "Always allow" when prompted. This action ensures that your device permits sending SMS messages to short-code numbers. By following these steps, you can troubleshoot and resolve issues related to being unable to send SMS messages. If the problem persists or if you have any further concerns, please don't hesitate to contact our customer support team through the provided channels. We are available to assist you and ensure that you have a seamless experience with our services.