Zain offers a convenient call diversion feature that allows you to redirect your incoming calls to another line or voicemail effortlessly. This feature is applicable both within your local network and when you are roaming. To set up a call diversion, follow these simple steps: 1. To divert all incoming calls, dial **21* followed by the mobile number you wish to divert the calls to, and then press the "ok" button. For example **21*0590000959# (replace "0590000959" with the desired mobile number). 2. To cancel call diversion and revert to receiving calls on your original line, dial ##21# and press "OK" Note that when you divert calls to another number, any incoming calls to that diverted number will be charged to your account at the applicable local call rate. This call diversion feature proves highly useful in various situations, such as when you are temporarily unable to answer your calls or need to manage your incoming calls more efficiently. By diverting your calls, you can ensure that important communications reach you, even if you are not available on your primary line. For further details, reach out to our customer service team. They will assist you with any queries and help you make the most of our services.