If the 5G light does not appear on your router, please follow these steps to troubleshoot the issue: Check Your 5G Coverage: Make sure your location has 5G coverage by checking the Maps & Coverage feature in Zain app's Home section. Optimal Router Placement: Ensure that the router is placed close to a window as this can help improve the signal reception. Additionally, try restarting the router to refresh the connection. Guide Videos: For the best signal performance, consider watching guide videos provided by Zain on how to choose the optimal location for your router. Proper placement can significantly impact the signal strength. Contact Zain Support: If the 5G signal is still not appearing after checking coverage and optimizing router placement, you can submit a request for assistance through the Zain application or by contacting the call center. By following these steps, you can troubleshoot and potentially resolve the issue with the 5G signal on your router.
