If you are experiencing difficulties in receiving SMS messages, please follow the steps below to troubleshoot the issue: 1. Check Line Connection: Ensure that your mobile line is properly connected and has an active network signal. If you are in an area with poor network coverage, try moving to a different location to improve signal reception. 2. Check SMS Box Capacity: Verify that the SMS inbox on your device is not full. If the SMS box is full, you may not be able to receive new messages. Delete unnecessary messages to create space for incoming SMSs. 3. Check SMS Barring Status: Ensure that there are no restrictions or barring settings enabled on your device that may be blocking incoming SMS messages. Dial one of the below unbarring codes to remove any potential barring:- ##21#- #351*1234#- #35*1234# 4. SMSs from Banks or Government Entities: If you are specifically not receiving SMS messages from banks, government entities, or other important sources, you can send the word "start" to the number 705000. This action will cancel any potential barring that might be affecting SMS reception from these sources. By following these steps, you can troubleshoot and resolve issues related to not receiving SMS messages. If the problem persists or if you have any further concerns, please don't hesitate to contact our customer support team through the provided channels. We are available to assist you and ensure that you have a seamless experience with our services.
